1. Introduction

This website is operated by Trade Station (“we”, “us”, “our”).
Your privacy matters to us, and this policy explains how we collect, use, and protect your personal information when you use tradiestation.com.au.

By using this website or submitting your details, you agree to this Privacy Policy.

2. What Information We Collect

We only collect information necessary to respond to your enquiry and provide our services. This may include:

  • Your name

  • Email address

  • Phone number

  • Suburb / location

  • Details of your enquiry

  • Any information you choose to include in the contact form

We do not intentionally collect sensitive information unless you voluntarily provide it.

3. How We Collect Information

We collect information directly from you when you:

  • Submit a lead or enquiry form

  • Contact us via email

  • Interact with our website

Our website may also automatically collect basic technical data such as browser type, pages visited, and general usage statistics through cookies or analytics tools. This helps improve site performance and user experience. You can disable cookies through your browser settings.

4. Why We Collect Your Information

We collect your information to:

  • Respond to your enquiry

  • Provide quotes or service information

  • Communicate with you about our services

  • Improve our website and user experience

  • Comply with legal obligations

We will not sell, rent, or trade your personal information.

5. Disclosure of Information

We may share your information with trusted third parties only where necessary, such as:

  • Service providers or contractors assisting with enquiries

  • Website hosting or IT providers

  • Legal or regulatory authorities if required by law

Any third parties handling your information must treat it securely and in accordance with privacy laws.

6. Data Storage & Security

We take reasonable steps to keep your information secure and protect it from misuse, loss, unauthorised access, modification, or disclosure.
However, please note that no online transmission is guaranteed to be completely secure.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purpose it was collected for or to comply with legal obligations. After this, information may be securely deleted or anonymised.

8. Access & Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate

To do this, contact us using the details below.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this policy or want to make a privacy request, contact:

Trade Station
Email: admin@tradiestation.com.au
Website: https://tradiestation.com.au